First impressions matter: feels welcoming, safe, clean, inviting When patients are comfortable, they are likely more receptive to treatment; they’re not distracted by being cold, or excess noise, or worries about safety.
This course was created during the Covid-19 pandemic so we feel compelled to begin with Covid-19 considerations. We have included some screening questions for you. Be certain to ask if your state requires temperature taking or other specific criteria that patients must follow upon arrival at the clinic.
Course Format: PDF and Video
Course CEUs/PDAs: 2 CA (NOTE: The NCCAOM accepts CA CEUs)