A Baker’s Dozen – 13 Tips to Make Your Treatment Space More Inviting via Patient Communication
First impressions matter: feels welcoming, safe, clean, inviting.
When patients are comfortable, they are likely more receptive to treatment; they’re not distracted by being cold, or excess noise, or worries about safety.
Learn how Dr. Martha Lucas, L.Ac. and Kathleen Port, L.Ac. make their treatment rooms inviting yet practical!
This course was created during the Covid-19 pandemic so we feel compelled to begin with Covid-19 considerations. We have included some screening questions for you. Be certain to ask if your state requires temperature taking or other specific criteria that patients must follow upon arrival at the clinic.
Learn more about the instructors here.
- Course Format: PDF and Video
- Course CEUs: 2 NCCAOM; 2 CA
- Instructors: Dr. Martha Lucas, L.Ac. and Kathleen Port, L.Ac., Diplomate AcCH